What to put in a website brief
Describe the customer journey, content and day-to-day work before choosing the implementation.
Read the website brief guide →Buyer guides
Make the scope clear before you build
A few practical questions can turn an idea into work that both you and your developer understand.
Care and new development
Agree what keeping your existing site running includes, and how changes become a separate scope.
Read the care guide →Ownership and handover
Clarify account control, software licences, data exports and what you need to move the site.
Read the handover guide →When to automate
Check repeated work, existing tools, exceptions and running costs before building a new workflow.
Read the automation guide →